Sales and Distribution management

Sales and Distribution management

Sales and Distribution management

Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales through the sale of products and services and resulting profit drive most commercial business. These are also typically the goals and performance indicators of sales management.

Sales planning involves strategy, setting profit-based sales targets, quotas, sales forecasting, demand management and the execution of a sales plan.

A sales plan is a strategic document that outlines the business targets, resources and sales activities. It typically follows the lead of the marketing plan, strategic planning and the business plan with more specific detail on how the objectives can be achieved through the actual sale of products and services.

Distribution (or place) is one of the four elements of the marketing mix. Distribution is the process of making a product or service available for the consumer or business user who needs it. This can be done directly by the producer or service provider, or using indirect channels with distributors or intermediaries. The other three elements of the marketing mix are product, pricing, and promotion.

Decisions about distribution need to be taken in line with a company's overall strategic vision and mission. Developing a coherent distribution plan is a central component of strategic planning. At the strategic level, there are three broad approaches to distribution, namely mass, selective and exclusive distribution. The number and type of intermediaries selected largely depends on the strategic approach. The overall distribution channel should add value to the consumer.

 

  • Sales Management
  • Personal Selling and Sales Force Management
  • New Trends in Sales Management
  • Channel management
  • Wholesaling
  • Retailing
  • Emerging Concepts in Distribution Management
  • Planning Demand and Supply
  • Procurement and Inventory Management
  • Supply Chain Benchmarking
  • Recent Trends in Supply Chain Management
  • Sales Planning & Forecasting
  • Managing Sales Territories & Quotas
  • Sales Training
  • Motivation & Compensation
  • Evaluating & Controlling Sales Performance
  • Sales Organisation Structure
  • Distribution Channel Management
  • Marketing & Selling: Interrelationships
  • Channel Design: Key Issues
  • Managing Channel Relationships
  • Non-store retailing and electronic channels

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