MSMEs and Human-Centric Innovation An Economic Analysis
1. Arshdeep kaur, Assistant Professor, Punjab College of Technical Education, India
MSMEs are really important for economic growth and creating jobs, especially in places that are still developing. They help with regional stuff too. Lately, this idea of human-centric innovation has come up a lot, and it feels like a way to make things more sustainable and include everyone in the economy.
This paper looks at how that kind of innovation helps MSMEs do better, stay tough, and grow more. It is all about focusing on people, like teaching skills, making sure employees are okay, designing products for customers, having workplaces that include everybody, and getting involved with the community. I think the main point is that this is different from just pushing tech all the time. Human ways let these small businesses compete for the long haul by mixing money goals with social ones, or human development.
Using stuff like reports and other studies that already exist, the analysis checks out how this affects productivity, better job quality, the ability to innovate, and keeping things going over time for MSMEs. MSMEs that do these people-focused things seem to handle market shifts easier, keep their workers longer, and make customers happier. All that adds up to help the economy grow, I suppose.
It also talks about how institutions, government rules, and going digital can push this innovation in the MSME world. Targeted help like policies for skills, money access, and setups that include everyone is key to making it bigger. Without that, it might not spread much.
Shifting policies and business ideas to center on people could make MSMEs stronger for fair development. That is the big wrap up, anyway. Integrating this human-centric thing into strategies for MSMEs is what we need for growth that includes more and lasts.
Some people might say tech is enough, but others think the human side fills in gaps that get missed.
Centric innovation is a part of MSME performance, resilience and growth. The research shows that human-centric innovation is not a way of doing work or using technology. Human-centric innovation is a skill that brings together the way the business works how workers are involved and the culture. MSME that actively use human-centric innovation, in making products improving how work is done or changing the business model see gains in how much they produce how they compete in the market and how they stay strong. Empirical evidence, from Nasir et al. Supports human-centric innovation. The studies, from (2024) Kussudyarsana et al. (2025) And Ramdan et al. (2022) Consistently show that innovation improves performance outcomes. Innovation also strengthens the ability of firms to navigate uncertain environments.
The study finds that human capital and workforce well-being are important. Human. Workforce being matter, for the organization. Skilled, motivated and engaged employees are not the people who carry out innovation. Skilled, motivated and engaged employees also create value. Research by Hashim et al. (2025). Daud et al. (2024) Says that investment, in employee development, psychological safety and participatory practices improves creativity improves idea generation and improves implementation effectiveness. Human-centric innovation works as a driver of the workforce engagement. Human-centric innovation also appears as an outcome of the workforce engagement. Human-centric innovation and workforce engagement feed each other in the cycle that keeps getting stronger. The empowered employees then push the organization toward performance over time.
I have seen that the organizational culture and the structural enablers keep innovation alive. The firms that have cultures that encourage experimentation knowledge sharing and risk tolerance can turn ideas into economic benefits. The studies of Ramdan et al. (2022) And Hanifah et al. (2022) Show that the innovation culture and relational networks and structural support boost the productivity of MSMEs boost employment generation and boost long-term sustainability.
In conclusion, MSMEs that integrate human-centric innovation with strategic planning, workforce development, and a supportive culture are more likely to achieve holistic performance outcomes. Policy support, managerial initiatives, and investment in human capital are essential to enable these firms to leverage innovation for competitive advantage and inclusive economic growth. Ultimately, human-centric innovation emerges as a strategic imperative, ensuring that MSMEs contribute meaningfully to both economic development and workforce empowerment.
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Punjab College of Technical Education, Assistant Professor, India
Copyright: ©2026 Corresponding Author. This is an open access article distributed under the terms of the Creative Commons Attribution License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
kaur, Arshdeep. “MSMEs and Human-Centric Innovation An Economic Analysis.” Scientific Research Journal of Business, Management and Accounting, vol. 4, no. 1, 2026, pp. 22-32, https://isrdo.org/journal/SRJBMA/currentissue/msmes-and-human-centric-innovation-an-economic-analysis
kaur, A. (2026). MSMEs and Human-Centric Innovation An Economic Analysis. Scientific Research Journal of Business, Management and Accounting, 4(1), 22-32. https://isrdo.org/journal/SRJBMA/currentissue/msmes-and-human-centric-innovation-an-economic-analysis
kaur Arshdeep, MSMEs and Human-Centric Innovation An Economic Analysis, Scientific Research Journal of Business, Management and Accounting 4, no. 1(2026): 22-32, https://isrdo.org/journal/SRJBMA/currentissue/msmes-and-human-centric-innovation-an-economic-analysis
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