Revolutionizing Digital Retail: Leveraging the Full Potential of the E-commerce Supply Chain
1. Niyati Datwani, Dublin City University, Student, Ireland
2. Meenakshi Srinivasan, Dublin City University, Student, Ireland
3. Simran Naughane, Dublin City University, Student, Ireland
This paper explores the role of the
e-commerce value chain in the digital transformation of the retail industry. It
delves into the various components of the value chain, from product sourcing to
customer service, and discusses how businesses can optimize these elements to
enhance their competitive advantage, improve customer satisfaction, and achieve
sustainable growth. Integrating systems, data analytics, and strong
partnerships are highlighted as critical strategies for maximizing the
potential of the E-commerce value chain in the rapidly evolving digital
marketplace.
E-commerce Digital Retail Value Chain Customer Satisfaction Supply Chain Efficiency Online Retail Digital Marketing
The E-commerce value chain is a critical
element in the digital transformation of retail, offering numerous
opportunities for businesses to grow and adapt to changing consumer behaviours.
Businesses can improve their operational efficiency and stay competitive in a
dynamic digital environment by optimizing each stage of the value chain and
embracing strategies such as system integration, leveraging data analytics, and
building solid partnerships. Innovation remains a key driver in this landscape,
ensuring continuous improvement and adaptation to new market trends and consumer
needs. The future of retail lies in the effective exploitation of the
E-commerce value chain, making it a pivotal aspect for businesses seeking to
thrive in the digital age.
1. None
The author confirms sole responsibility for the following: study conception and design, data collection, analysis and interpretation of results, and manuscript preparation.
The authors did not receive any specific grants from funding agencies in the public, commercial, or non-profit sectors for the research, authorship, and/or publication of this article.
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All authors declare that they have no conflicts of interest.
I thank the following individuals for their expertise and assistance in all aspects of our study and for their help in writing the manuscript. I am also grateful for the insightful comments given by anonymous peer reviewers. Everyone's generosity and expertise have improved this study in myriad ways and saved me from many errors.
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