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<article xlink="http://www.w3.org/1999/xlink" mml="http://www.w3.org/1998/Math/MathML" xsi="http://www.w3.org/2001/XMLSchema-instance" ali="http://www.niso.org/schemas/ali/1.0/" noNamespaceSchemaLocation="http://jats.nlm.nih.gov/publishing/1.1/xsd/JATS-journalpublishing1-mathml3.xsd" article-type="research-article" dtd-version="1.1" lang="en"><front><journal-meta><journal-id journal-id-type="publisher-id">isrdo-SRJBMA</journal-id><journal-id journal-id-type="pmc">isrdo-SRJBMA</journal-id><journal-id journal-id-type="nlm-ta">isrdo-SRJBMA</journal-id><journal-title-group><journal-title>Scientific Research Journal of Business, Management and Accounting</journal-title><abbrev-journal-title abbrev-type="publisher" pub-type="epub">SRJBMA</abbrev-journal-title></journal-title-group><issn>2584-0592</issn><publisher><publisher-name>ISRDO</publisher-name><publisher-loc>Gujarat,India</publisher-loc></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">M-10042</article-id><article-id pub-id-type="doi"/><article-categories><subj-group subj-group-type="categories"><subject>Banking and Finance</subject></subj-group></article-categories><title-group><article-title>Performance Evaluation of Commercial Banks in the Indian Banking Industry</article-title></title-group><contrib-group content-type="authors"><contrib id="49" contrib-type="author" corresp="yes"><name><given-names>Prajnyabodh Sinha</given-names></name><xref ref-type="aff" rid="aff-1">1</xref><aff id="aff-1"><label>0</label><institution>Xavier School of Management (XLRI), Jamshedpur, India</institution><country>India</country></aff></contrib></contrib-group><contrib-group content-type="editors"><contrib contrib-type="editor"/></contrib-group><pub-date pub-type="epub" data-type="pub" iso-8601-date="2023-06-19"><day>19</day><month>06</month><year iso-8601-date="2">2023</year></pub-date><volume>1</volume><elocation-id>V1-I2-2023</elocation-id><history><date date-type="received" iso-8601-date="2023-05-29"><day>29</day><month>05</month><year iso-8601-date="2023">2023</year></date><date date-type="revised" iso-8601-date="2023-06-16"><day>16</day><month>06</month><year iso-8601-date="2023"/></date><date date-type="accepted" iso-8601-date="2023-06-16"><day>16</day><month>06</month><year iso-8601-date="2023"/></date></history><permissions><copyright-statement>&#xA9;2023 Prajnyabodh Sinha Year Corresponding Author</copyright-statement><copyright-year>2023</copyright-year><copyright-holder>Prajnyabodh Sinha</copyright-holder><license href="https://creativecommons.org/licenses/by/4.0/"><license-p>This is an open access article distributed under the terms of the, which permits unrestricted use, distribution, reproduction and adaptation in any medium and for any purpose provided that it is properly attributed. For attribution, the original author(s), title, publication source (ISRDO) and either DOI or URL of the article must be cited.<ext-link ext-link-type="uri" href="https://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution License</ext-link></license-p></license></permissions><self-uri href="https://isrdo.org/journal/SRJBMA/currentissue/performance-evaluation-of-commercial-banks-in-the-indian-banking-industry"/><abstract><p>Bank regulation is crucial due to the systemic risks highly leveraged banking organizations face. Since the 2008 financial crisis, countries have focused on strengthening financial institutions and restoring economic security. In the Indian finance industry, globalization, intense competition, and new challenges have heightened the importance of regulation. A performance evaluation model is invaluable to drive organizational success, aligning objectives with strategy, and effectively track and share information. Traditional evaluation methods primarily focus on financial outcomes, but in today's fast-paced and competitive economy, long-term viability must be considered alongside financial success. As a service industry, banking relies on tangible and intangible factors to enhance productivity. The Balanced Scorecard, a performance measurement method, incorporates the outcomes of both measurable and unmeasurable aspects.</p></abstract><kwd-group kwd-group-type="author"><kwd>Commercial banks</kwd><kwd> Balanced Scorecard</kwd><kwd> Financial crisis</kwd><kwd> Regulation framework</kwd><kwd> Competition</kwd><kwd> Asset categorization</kwd><kwd> Long-term objectives</kwd></kwd-group><funding-group><funding-statement>The authors did not receive any specific grants from funding agencies in the public, commercial, or non-profit sectors for the research, authorship, and/or publication of this article.</funding-statement></funding-group></article-meta></front><back><sec sec-type="data-availability"><title>Data Availability</title><p>Not applicable</p></sec><sec sec-type="COI-statement"><title>Conflicts of Interest</title><p>All authors declare that they have no conflicts of interest.</p></sec><sec sec-type="author-contributions"><title>Authors&#x2019; Contributions</title><p>The author confirms sole responsibility for the following: study conception and design, data collection, analysis and interpretation of results, and manuscript preparation.</p></sec><sec sec-type="funding-statement"><title>Funding Statement</title><p>The authors did not receive any specific grants from funding agencies in the public, commercial, or non-profit sectors for the research, authorship, and/or publication of this article.</p></sec><sec sec-type="software-information"><title>software-information</title><p>Not applicable</p></sec><ack><title>Acknowledgments</title><p>I thank the following individuals for their expertise and assistance in all aspects of our study and for their help in writing the manuscript. I am also grateful for the insightful comments given by anonymous peer reviewers. Everyone's generosity and expertise have improved this study in myriad ways and saved me from many errors.</p></ack><ref-list content-type="authoryear"><ref id="1"><label>1</label><element-citation publication-type="journal"><p>Turnbull SM. Bank and business performance measurement. Economic Notes. 2002;31(2):215-236.</p></element-citation></ref></ref-list></back></article>
