In recent years, digital payment methods have seen a tremendous spike in acceptance in India, with millennials leading this financial revolution. Within the framework of a cashless economy, this study investigates the behavioural purpose that drives the use of digital payment systems among young Indians. The research examines key elements influencing young people's views towards digital payments, including technical developments, financial literacy, government programs, peer pressure, and perceived safety. We use a mixed-method approach, analysing quantitative and qualitative data to understand better the changes in behaviour and how they may affect the Indian financial ecosystem in the future.
This research does not include data sharing.
There are no conflicts of interest to report from any of the authors.
The author handled all aspects of the study, including its design, data collection, analysis, and manuscript preparation.
No grants from public, commercial, or non-profit funding agencies supported the research, authorship, or publication of this article.
The research does not involve the use of specific software or tools.
I am grateful for the expertise and help provided by all who contributed to this study and manuscript, and for the comments from anonymous reviewers.
-