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<article xlink="http://www.w3.org/1999/xlink" mml="http://www.w3.org/1998/Math/MathML" xsi="http://www.w3.org/2001/XMLSchema-instance" ali="http://www.niso.org/schemas/ali/1.0/" noNamespaceSchemaLocation="http://jats.nlm.nih.gov/publishing/1.1/xsd/JATS-journalpublishing1-mathml3.xsd" article-type="research-article" dtd-version="1.1" lang="en"><front><journal-meta><journal-id journal-id-type="publisher-id">isrdo-SRJBMA</journal-id><journal-id journal-id-type="pmc">isrdo-SRJBMA</journal-id><journal-id journal-id-type="nlm-ta">isrdo-SRJBMA</journal-id><journal-title-group><journal-title>Scientific Research Journal of Business, Management and Accounting</journal-title><abbrev-journal-title abbrev-type="publisher" pub-type="epub">SRJBMA</abbrev-journal-title></journal-title-group><issn>2584-0592</issn><publisher><publisher-name>ISRDO</publisher-name><publisher-loc>Gujarat,India</publisher-loc></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">M-10362</article-id><article-id pub-id-type="doi"/><article-categories><subj-group subj-group-type="categories"><subject>Banking and Finance</subject></subj-group></article-categories><title-group><article-title>Breaking Barriers: AI-Driven Financial Accessibility for the Blind and Mobility-Impaired</article-title></title-group><contrib-group content-type="authors"><contrib id="628" contrib-type="author" corresp="yes"><name><given-names>Denis Brunetti</given-names></name><xref ref-type="aff" rid="aff-1">1</xref><aff id="aff-1"><label>0</label><institution>Souphanouvong University</institution><country>Laos</country></aff></contrib></contrib-group><contrib-group content-type="editors"><contrib contrib-type="editor"/></contrib-group><pub-date pub-type="epub" data-type="pub" iso-8601-date="2025-09-29"><day>29</day><month>09</month><year iso-8601-date="2">2025</year></pub-date><volume>3</volume><elocation-id>V3-I1-2025</elocation-id><history><date date-type="received" iso-8601-date="2025-09-20"><day>20</day><month>09</month><year iso-8601-date="2025">2025</year></date><date date-type="revised" iso-8601-date="2025-09-22"><day>22</day><month>09</month><year iso-8601-date="2025"/></date><date date-type="accepted" iso-8601-date="2025-09-22"><day>22</day><month>09</month><year iso-8601-date="2025"/></date></history><permissions><copyright-statement>&#xA9;2025 Denis Brunetti Year Corresponding Author</copyright-statement><copyright-year>2025</copyright-year><copyright-holder>Denis Brunetti</copyright-holder><license href="https://creativecommons.org/licenses/by/4.0/"><license-p>This is an open access article distributed under the terms of the, which permits unrestricted use, distribution, reproduction and adaptation in any medium and for any purpose provided that it is properly attributed. For attribution, the original author(s), title, publication source (ISRDO) and either DOI or URL of the article must be cited.<ext-link ext-link-type="uri" href="https://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution License</ext-link></license-p></license></permissions><self-uri href="https://isrdo.org/journal/SRJBMA/currentissue/breaking-barriers-ai-driven-financial-accessibility-for-the-blind-and-mobility-impaired"/><abstract><p>Financial&#xD;
accessibility is a fundamental prerequisite for social inclusion, independence,&#xD;
and economic participation. Yet, millions of individuals with&#xD;
disabilities&#x2014;particularly those who are blind or have limited mobility&#x2014;face&#xD;
significant challenges in accessing everyday banking services. Automated Teller&#xD;
Machines (ATMs), despite being critical touchpoints for financial independence,&#xD;
continue to present usability barriers rooted in their reliance on vision, fine&#xD;
motor skills, and inaccessible interface designs.The&#xD;
rapid advancement of artificial intelligence (AI), especially in the form of&#xD;
agentic, multimodal systems, offers transformative opportunities to dismantle&#xD;
these barriers. By combining speech technologies, computer vision, natural&#xD;
language understanding, haptic feedback, and secure edge-cloud hybrid&#xD;
architectures, AI systems can reimagine ATMs and public kiosks as universally&#xD;
accessible.&#xD;
&#xD;
&#xD;
&#xD;
This&#xD;
paper provides a comprehensive exploration of how AI-driven solutions can&#xD;
enable financial accessibility for blind and mobility-impaired populations. It&#xD;
reviews the current state of accessibility in banking, highlights technological&#xD;
breakthroughs in AI for assistive interaction, presents a synthesized framework&#xD;
for agentic AI-powered inclusive ATMs, and analyzes both the benefits and&#xD;
challenges of such approaches. The discussion further explores deployment&#xD;
strategies, ethical considerations, and a roadmap toward nationwide, inclusive&#xD;
financial ecosystems. The findings suggest that with careful design, AI has the&#xD;
potential to transform financial infrastructure into a universally accessible&#xD;
system, thus breaking persistent social and technological barriers.</p></abstract><kwd-group kwd-group-type="author"><kwd>AI-driven accessibility</kwd><kwd> financial inclusion</kwd><kwd> assistive technology</kwd><kwd> agentic AI</kwd><kwd> multimodal interaction</kwd><kwd> inclusive banking</kwd></kwd-group><funding-group><funding-statement>The authors did not receive financial support from any public, commercial, or non-profit funding agencies for this research.</funding-statement></funding-group></article-meta></front><back><sec sec-type="data-availability"><title>Data Availability</title><p>Not applicable.</p></sec><sec sec-type="COI-statement"><title>Conflicts of Interest</title><p>All authors state that there are no conflicts of interest.</p></sec><sec sec-type="author-contributions"><title>Authors&#x2019; Contributions</title><p>The author was solely responsible for the study's conception, data collection, analysis, interpretation, and manuscript preparation.</p></sec><sec sec-type="funding-statement"><title>Funding Statement</title><p>The authors did not receive financial support from any public, commercial, or non-profit funding agencies for this research.</p></sec><sec sec-type="software-information"><title>software-information</title><p>Not applicable.</p></sec><ack><title>Acknowledgments</title><p>I am thankful for the help and expertise of all contributors to this study and manuscript, as well as the insightful feedback from anonymous reviewers.</p></ack><ref-list content-type="authoryear"><ref id="1"><label>1</label><element-citation publication-type="journal"><p>-</p></element-citation></ref></ref-list></back></article>
